While we strive hard to serve you superbly in the best possible manner and try our optimum effort to deliver you the products you purchase from us safely, still there may be the case when you might want to return your purchased product back to us due to several other reasons. While we never want such situation to occur, in off chances if it happens, we assure you to give full customer satisfaction by making your return for credit a hassle free experience for you. We give you the 14 days money back guarantee, starting from the day you receive the product. Our return policy is so simple and hassle free, which ensure the 100% customers’ satisfaction. When you return your purchased products back to us, there are very limited conditions that need to be applied such as…
- The bought item must be returned back within a couple of weeks after the delivery. :
- Only sealed and unopened drug tests can be put under return policy for credit.
- Sold goods must be undamaged and unused; it should be in the same condition as originally sent.
- •Credit will only be processed after the inspection of the returned product. If the returned product is not in its original condition, the customers need to notify us the issue via dropping us an e-mail.
- •We don’t accept to refund the amount of any merchandise more than a couple of weeks from the receipt of our shipment. Original shipping costs are non-refundable.
All returned products for credit need to conform the following procedure in order to make sure accurate processing of credit issuance and replacement:
- Contact us to ask for RAN that stands for Return Authorization Number. The RAN will be issued to you via dropping you an e-mail. Add this RAN in the Return Authorization Form. ( Download this form ).
- Add your original order number, date and item(s) you wish to return in the Questions/Comments.
- Fill the form with your returned good or simply write the RAN and order number on the copy of your original order and ship to us to expedite processing and issuance of credit.
- You can return the goods to. :
412 Collingsworth Lane
Greenville, S.C. 29615.
Feel free to give us a ring on Toll Free number 1-877-281-9756 for any concerns/queries. We will be more than happy to answer you!